7ck77's Privacy Policy

This Privacy Policy ("Policy") applies to the 7ck77 platform ("we", "our", "7ck77"). When you use our website, open an account, or use our services, you are considered to have agreed to the terms of this Policy. We maintain full transparency in how we collect, store, process, and use your personal information. At 7ck77, your privacy is our priority.

1.1 Registration and Identity Information

When you create an account at 7ck77, we collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Password (stored in encrypted form)
• National ID card or passport number (for KYC verification)
• Residential address

1.2 Financial Information

To process transactions, we collect:

• Mobile number for bKash, Nagad, Rocket, or Upay
• Bank account details (for bank transfers)
• Transaction history and amounts

All financial information is protected by SSL encryption. We do not store any full card numbers or CVV codes.

1.3 Technical and Usage Information

To improve your browsing experience, we automatically collect:

• IP address and device type
• Browser type and operating system
• Time of site visits, page view history
• Cookie and session data
• Referral source

2.1 Service Delivery and Operations

7ck77 uses your information for the following purposes:

• To create and manage your account
• To process financial transactions (deposits and withdrawals)
• To complete 21+ age verification and the KYC process
• To track gaming history and bonuses
• To provide customer support

2.2 Security and Compliance

We use your information to:

• Prevent fraud and unauthorized access
• Ensure account security
• Enforce responsible gaming guidelines
• Comply with applicable laws and regulations
• Detect suspicious activity

2.3 Communication and Promotions

With your consent, we may send:

• Important notifications related to your account
• Promotional offers and bonus information
• Updates on new games and services
• Information related to responsible gaming

You can stop promotional messages at any time by contacting us.

3.1 Sharing Information with Third Parties

7ck77 does not sell or rent your personal information. However, in certain circumstances we may share information:

• Payment providers: Necessary information shared with bKash, Nagad, Rocket, Upay, or the relevant bank to process transactions
• Technology partners: With technology service providers for platform operations (under strict confidentiality agreements)
• Legal obligations: In response to a court order or a lawful request from a government authority
• Security agencies: When required to assist in fraud prevention or criminal investigations

3.2 Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — may see certain technical data (such as session IDs and bet history), but only what is necessary for game operations. They cannot access your full identity information.

4.1 Technical Security Measures

7ck77 follows these methods to protect your information:

• 256-bit SSL encryption — all data transmissions are secured
• Passwords stored as encrypted hashes (never in plain text)
• Regular security audits and testing
• Firewall and intrusion detection systems
• Limited staff access — only authorized personnel can view information

4.2 Your Responsibilities

You also need to take certain steps to keep your account secure:

• Use a strong and unique password
• Do not share your login details with anyone
• Report any suspicious activity to us immediately
• Avoid logging in on public Wi-Fi

5.1 What Are Cookies and Why We Use Them

Cookies are small data files stored on your device that help us operate our site. 7ck77 uses the following types of cookies:

• Essential cookies: To maintain login sessions and security — the site will not function properly without these
• Functional cookies: To remember your preferences (language, game settings)
• Analytical cookies: To understand site usage — this information is stored in aggregated and anonymized form

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies will prevent you from using certain features of the site. In most modern browsers, cookies can be managed through Settings → Privacy → Cookies.

6.1 Retention Duration

7ck77 retains your information for the following periods:

• Active account information — for the entire duration the account remains active
• Financial transaction records — minimum 5 years (as required by law)
• After account closure — for a minimum of 2 years for dispute resolution
• KYC documents — 3 years after verification

6.2 Data Deletion Requests

In certain circumstances you may request deletion of your information. However, in cases of legal obligations, ongoing disputes, or investigations, we may be required to retain certain information. To request data deletion, contact us at [email protected].

7.1 Your Rights Regarding Personal Information

Every user of 7ck77 has the following rights:

• Right of access: The right to know what information we hold about you
• Right to rectification: The right to request correction of inaccurate or outdated information
• Right to erasure: The right to request deletion of information in certain circumstances
• Right to restriction of processing: The right to request that the use of your information be limited in certain cases
• Right to object: The right to object to promotional communications
• Right to data portability: The right to receive a copy of your information in a structured format

7.2 How to Exercise Your Rights

To exercise any of the above rights, you can:

• Contact us via live chat (24/7 in Bengali)
• Send an email to [email protected]

We will try to respond to your request within 30 days of receiving it. For complex or multiple requests, this timeframe may be extended — in such cases we will notify you.

7ck77 is for users aged 21 and above only. We do not intentionally collect any information from minors. Age is verified at registration, and in cases of doubt, additional identity documents are requested. If we discover that a user is a minor, their account will be suspended immediately and the related information will be deleted. If a parent or guardian believes their child is using this platform, please contact us at [email protected].

7ck77 may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email or display a clear notice on the site. Updated policies will take effect 30 days after publication. We recommend visiting this page regularly to stay informed about the latest policy. Continued use of the platform after a policy change indicates your agreement to the new policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy team is ready to respond to your inquiry properly.